rajaasia88Privacy Policy
This page describes what we collect when you use rajaasia88 and how we keep that data protected. We operate an online gaming and sportsbook service available where local law permits. Our platform handles personal information — account details, payment records, device identifiers — with documented security practices and transparent disclosure.
We serve users across Indonesia and supported jurisdictions through multiple access points: Android app, iOS browser, and web portal. Each channel processes your data according to the same privacy framework. We do not sell your information to marketing firms. We share data only with payment processors, fraud-detection vendors, and our own technical staff where necessary to deliver the service.
Our service is jurisdiction-restricted. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What we collect on rajaasia88
When you create an account on rajaasia88, we collect your email address, phone number, full name, date of birth, and residential address. We store this data on our own servers and backup systems. We also record your device model, operating system version, browser type, and approximate location (derived from IP address) to detect fraud and enforce geographic access rules.
Every transaction on our platform — deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet) — generates a payment record. We log the amount, timestamp, and payment method. We retain these records for seven years to comply with Indonesian financial reporting standards.
During account verification (KYC), we request a copy of your national ID card, passport, or driver's license. We store this image on encrypted servers accessible only to our compliance team. If you withdraw funds, we may request a bank statement or utility bill to confirm your address. We do not retain these documents longer than required by law.
How we use your data on rajaasia88
We use your email and phone number to send account alerts, withdrawal confirmations, and customer-support responses. We use your name and address to verify your identity during deposits and withdrawals. We use your device information and location data to detect unauthorized login attempts and prevent account takeover.
Your transaction history helps us monitor for suspicious patterns — for example, unusually large deposits followed by immediate withdrawal requests. We share anonymized betting history with our fraud-detection partner to improve accuracy. We do not use your data to build a marketing profile or sell insights to third parties.
During major events (Liga 1 finals, Piala AFF tournaments, MotoGP rounds), we may send you an optional in-app notification about new sportsbook markets. You can disable these notifications in your account settings at any time. We do not send unsolicited SMS or email marketing without your explicit opt-in.
Third-party processors and sharing
We use third-party payment gateways to process deposits and withdrawals. These vendors handle your card or bank details directly; we do not store full card numbers. We use Stripe and Adyen for payment tokenization and fraud screening. Both are PCI-DSS certified and operate data centers in Singapore and Australia.
Our live-dealer video streams are hosted on a third-party CDN. This vendor receives your user ID and session token but does not access your payment or account history. We use Cloudflare for DDoS protection and regional caching; they see your IP address and connection metadata but not your personal details.
We do not share your data with government authorities unless served with a valid legal order. We do not disclose account balances or transaction records to credit bureaus or debt collectors. In the event of a data breach, we will notify affected users within 72 hours and provide guidance on account protection.
Cookies and tracking
Our website uses session cookies to keep you logged in while you browse. We use analytics cookies to count page views and identify broken links; we do not track your betting behavior across external websites. You may disable cookies in your browser settings, though some features (account login, live-dealer streams) may not work.
We do not use fingerprinting, pixel tracking, or re-targeting ads. If you visit rajaasia88 from a public WiFi network (hotel, café, airport), we recommend logging out completely to prevent credential theft. Our app uses biometric login (fingerprint or face ID) as an optional security layer.
Data retention and security
We retain your account data for the lifetime of your membership plus two years after closure. Payment records are kept for seven years per Indonesian tax law. KYC documents are deleted after account closure unless local regulation requires us to archive them longer.
Our servers sit in data centers in Jakarta, Singapore, and Frankfurt. Each facility uses AES-256 encryption for stored data, TLS 1.3 for data in transit, and multi-factor authentication for staff access. We conduct annual security audits by third-party firms. We maintain incident-response procedures and cyber-liability insurance.
If you suspect unauthorized access to your account, change your password immediately and contact our support team. We offer account recovery through email verification. If you use the same password across multiple sites, consider updating all of them.
Contact us about privacy
If you have questions about our privacy practices or wish to exercise your data rights, contact our Data Protection Officer:
- Email: [email protected]
- Mailing address: rajaasia88 Data Protection, Jakarta, Indonesia
- Response time: Five working days
You may also file a complaint with the Indonesian National Personal Data Protection Committee if you believe our handling of your information violates applicable law.
We last updated this privacy policy in December 2024. We will notify you of material changes via email at least 30 days before they take effect.